faq


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  • Set your own challenge and complete this virtual adventure by tracking your walking, running, cycling and hiking distance Indoor/Outdoor sports activities.
    Advance along the virtual route and see your progress updating in real-time every time you walk, run, bike or hike using the GPS app on your phone.
    Whatever your fitness goal, this challenge will be the perfect tool to get you motivated to be more active and feel awesome!
  • Add the awesome WVR medal to your collection today! We ship medals worldwide, Fast!
  • As much as we love to see you challenge yourself, do take note to participate with safety and exercise vigilant when it comes to traffic, weather, or other conditions while taking part in our online race event. We are not liable for any injury caused during the virtual challenge.
  • All participants should upload their results details via wvr@worldvirtualrace.com or wvrworldvirtualrace@gmx.com personally.
  • Participants can complete the race in a single submission or multiple submission accumulated during the event period and upload and submit the results as many times as you wish.
  • Please ensure that the required details are indicated in your submitted result screenshot. 1) Date of your activity, 2) Duration Timing of your activity and 3) Total Distance clocked for your activity. Any missing details may render your submission to be invalid and ineligible for the entitlement.
  • There will not be any refund after 7 days of sign up.
  • We will only refund for acceptable valid reason given within 7 days of sign up.
  • Participants will only receive your finisher medal once you had complete the challenge with full complete result.
  • We are honoured that when it comes to medal you think of us!
  • Enjoy your Race.
We accept payment Mastercard and Visa Credit/Debit Card via Stripe or Wirecard.
Your medal will be sent out after we have check through your upload result. Estimated delivery time is 3 - 6 working days.
Any distance based activities such as walking, running, hiking, swimming and cycling can be counted. Indoor Cycling or Running on a treadmill is allowed. Please provide your distance, date and timing of your activities by taking a screenshot or photo of your result. Personal Mobility Device (PMD) usage is allowed.
No refunds: Purchases are not refundable, we will not refund or credit for any partially used or unused activities unless you provide credible evidence to us to prove that you have been wrongly billed or with other valid reason within 7 days.